Help Center HOME
How can we help?
Discover all useful info for buyers & vendors
Ask us anything...
What is Orangeshine.com?
How safe is my information?
I forgot my password. What can I do?
How do I register to start buying?
Do you accept international buyers?
How do I become a vendor selling on Orangeshine.com?
What is the ordering process?
How do I cancel or change my order?
I placed an order, but the order status is ‘Hold for review.’ What does that mean?
When will my payment method be charged?
What is pre-authorization?
My payment method is declined. What can I do?
How do I determine the shipping cost?
Do you offer consolidated shipping or drop shipping?
Can I have the order shipped to a location that uses a different state?
I received damaged/defective product(s). Can I return them for a refund?
Can I return or exchange my purchased products?
How can I return/exchange my purchased products?
What is a price match?
What qualifies for a price match?
How do I request a price match?
How do I contact a vendor?
How do I write a review for a vendor?
What is a 1050 error message?
Easy Online Return Feature
OrangeShine -- The all-in-one fashion hub where vendors and retailers meet
Go to OrangeShine.com