You may submit a return/exchange request to a vendor by following these instructions:

1. Open the order in the detail page.
2. Click ‘Return Request.’
3. Select the items to return and click ‘Continue.’
4.  For each item, input the return/exchange reason. If the reason is due to damaged or incorrect items received, provide a photo.
   
   
5. Select ‘Refund Type’.  Refund types are usually store credit or refund to the original payment method.  You may not be eligible to receive a refund to the original payment method if the payment date is longer than 90 days.
6. Ensure everything is correct and click ‘Request Return.’

The vendor will review the request and either accept or decline. You’ll be notified of the result via email.